Completing a home loan application.
Started your application and need to pick it back up? This guide walks you through logging back in, finishing each section, uploading your documents and submitting — step by step. And remember: with Nook you never fill in a bank's forms or visit a branch. Once you submit, a dedicated loan consultant takes over the entire application for you, completely free.
Your Nook application doesn't have to be finished in one sitting. Everything you enter is saved as you go, so you can answer what you can today, gather any missing details, and come back to complete the rest whenever you're ready — on your phone or your laptop.
When you return, you simply log in, open your application, and the form picks up exactly where you left off. The steps below show you how to continue editing and complete your home loan application from start to finish.
Finishing your application in five steps.
Follow these in order. If anything is unclear, your Nook loan consultant is one message away — you never have to figure it out alone.
Log back in
Open the Nook application and log in with the email and password you used when you started. If you began on the website, use the same details to return — your progress is saved to your account, not your device.
Open your application
From your dashboard, select your existing home loan application to continue editing. Nook reopens it at the section you last saved, so you don't have to start over or re-enter anything you've already answered.
Complete each section
Work through the remaining sections — your personal details, employment and income, the property you're buying, and your loan preferences. Answer as accurately as you can; the better the detail, the better Nook can match you to the right bank.
Upload your documents
Attach the supporting documents the application asks for — typically a valid ID, proof of income and, if you have one, property details. You can snap a clear photo or upload a file. You upload these once to Nook; we prepare and lodge them with the bank for you.
Review and submit
Check your answers, then submit. That's the last form you'll touch. From here a dedicated Nook loan consultant takes over the entire application — preparing the paperwork, lodging it with the lender and chasing every follow-up, at no cost to you.
You're done — Nook takes it from here.
Completing the form is your part. Everything that follows is handled for you, with updates at every step so you always know where you stand.
Dedicated Loan Expert
A dedicated Nook loan consultant is assigned to you so you can find the right loan from a major bank effortlessly.
Bank Communication Handled
Nook takes care of all the back-and-forth with the bank, so you never deal with a lender directly or visit a branch.
Automated Alerts & Updates
Constant progress updates via text and email, so you're never left wondering what's happening with your application.
Chat Support Anytime
Our team is available 9:00am–9:00pm every day if you have a question, hit a snag, or just want to check in.
Tips for a smooth completion
- Have your valid ID and a recent proof of income ready before you sit down to finish — it makes the upload step quick.
- Use clear, well-lit photos or scans so the bank can read every document the first time.
- Double-check your name, contact number and email match your ID exactly — small mismatches are the most common cause of delays.
- Stuck on a question? Don't guess. Message your Nook consultant and they'll walk you through it.
- There's no rush and no obligation — and because banks pay Nook a commission only once your loan is released, the whole service is 100% free to you.
Ready to finish your application?
Log back in to pick up where you left off — or chat to a live agent now if you'd like a hand. Let's get your home loan approved.
Continue my application →