Contact Nook — Chat to a Home Loan Expert | Philippines

Let's talk home loans.

Pick the channel that suits you and a live Nook consultant will reply in moments — every day, 9:00am–9:00pm. 100% free, and we run your whole home loan for you. OFWs welcome, wherever you are.

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Where to find Nook.

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Our office

V Corporate Center, 125 L.P. Leviste Street,
Salcedo Village, Makati City 1227,
Metro Manila, Philippines

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Opening hours

Open every day
Monday to Sunday
9:00am – 9:00pm

Common questions

Contacting Nook — your questions answered.

How to reach us, what it costs, and how much we actually do for you.

How do I contact a Nook home loan consultant?

You can reach a live Nook loan consultant on Facebook Messenger, WhatsApp or Telegram, or book a free consultation call online. There's no phone queue and no branch visit — just tap a chat channel and a real consultant replies in moments. The team is online every day from 9:00am to 9:00pm Philippine time, and Nook works with Filipinos both in the Philippines and overseas.

Does it cost anything to talk to Nook?

No. Talking to Nook is completely free, and so is the entire mortgage broking service. Nook is paid a commission by the bank once your home loan is released, not by you. You pay nothing to get advice, get pre-qualified, compare 20+ banks, or have Nook run your full application — there are no broker fees, no consultation fees and no hidden charges to the borrower.

Does Nook fill out the home loan application for me?

Yes. Nook is a full-service mortgage brokerage, not a self-serve platform. A dedicated loan consultant prepares and lodges your entire home loan application for you, gathers and submits your documents, and handles every follow-up with the bank. You don't fill in bank forms or visit branches — Nook does the whole application on your behalf and keeps you updated by text and email the whole way through.

Can OFWs and overseas Filipinos contact Nook?

Yes. Nook regularly helps Overseas Filipino Workers and Filipinos living abroad get a home loan in the Philippines. Because everything is handled over chat and online — Messenger, WhatsApp, Telegram or a booked video call — you never need to fly home or visit a branch. Your Nook consultant manages the documents and the entire bank application from your side, on your schedule and time zone.

Ready when you are.

Pre-qualify in 3 minutes and see your options — or chat to a live agent now for free advice.

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