Loan Officer Role at Nook — Careers | Work From Home

Your next role: Loan Officer

Help bring transparency and speed to the Philippine home loan market. Join the mortgage brokerage industry pioneer — Nook — and get more Filipino families approved, faster. Work From Home.

About Nook

The team behind every approval.

The Philippines' original and award-winning mortgage broker — named Best Mortgage Broker Philippines by Pan Finance.

Nook is the Philippines' first digital mortgage brokerage firm. We've partnered with the country's top banks to give people a simpler, faster way to secure a housing loan. We're a full-service broker, not a self-serve platform: a dedicated Nook loan consultant runs each client's entire home loan application end to end — comparing 20+ banks, preparing and submitting the paperwork, chasing the lender and keeping the family updated, so the client never fills in bank forms or queues at a branch. Because banks pay Nook a commission once the loan is released, the service is 100% free to the borrower.

The Loan Officer sits at the centre of that promise. You're the person who makes sure every home loan we submit is accurate, well-prepared and moving — the bridge between our loan consultants and our major banking partners, working to get loans approved and booked as fast as possible. It's a Work From Home role with real ownership, real impact, and a team that's genuinely on a mission.

About the role

What a Loan Officer does at Nook.

The principal goal of the role is to ensure home loans are processed and approved by banks as fast as possible.

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Review applications

Review new home loan applications from our loan consultants and ensure their accuracy before they reach the bank.

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Support the consultants

Provide a supporting role to loan consultants and answer their housing loan queries as a calm, knowledgeable Team Lead.

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Be the bank interface

Act as the interface between Nook and its major banking partners to expedite loan approval times across the panel.

Responsibilities

Day to day, you'll be:

Owning the relationship with our banking partners and keeping every loan moving toward approval.

  • Acting as the main contact with our banking partners and ensuring positive relationships, including site visits to their offices.
  • Liaising with banking partners on a daily basis to ensure fast loan approval and booking times.
  • Reviewing loan applications prepared by loan consultants and submitting them to banking partners.
  • Acting as a Team Lead and positively supporting loan consultants with loan questions.
  • Tracking the progress of each loan in the IT system so average approval and average booking times keep improving.
  • Liaising with our property developer partners and managing their home loan pipeline.
  • Providing suggestions to improve team and company performance.
  • Liaising with borrowers during the post-approval process.
Who we're looking for

Desired skills and experience.

The kind of person who never lets a task slip through the cracks.

  • A calm, mature and positive demeanour, with the ability to positively lead a team.
  • A minimum of two (2) years in a housing loan position.
  • Proven ability to expedite home loans and achieve fast approval times.
  • Excellent communication skills.
  • Highly organised — never lets tasks slip through the cracks and be forgotten.
  • Willing to undergo thorough background and reference checks.
Why Nook

You'll be part of something that's working.

The numbers behind the Philippines' original mortgage broker.

20+Partner banks on our lending panel
5.0★Google rating from 116+ reviews
4,000+People started a loan in the last 30 days
100%Free to the borrower — banks pay Nook

Ready to lead the loan team?

If you're an organised, experienced housing loan professional who wants Work From Home flexibility and real impact, we'd love to hear from you. Tell us a little about yourself and why you'd like to help Filipino families own their home.

Apply — chat to the Nook team →
💙 Work From Home · Mission-driven · Fully digital team
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